Terms of Use

Acceptance of terms

By accessing or using this website, you agree to these Terms of Use and our Privacy Policy. If you do not agree, please do not use the website.

Website purpose

This website provides general information about RCM Servicing and its loan servicing and administrative support services, and offers ways to contact us. It is an informational and marketing website; it is not a loan servicing platform, account portal, or payment system.

No lending offer

RCM Servicing is a loan servicing company. Nothing on this website is an offer to lend, an offer to extend credit, a loan approval, or a commitment to fund or purchase any loan. RCM Servicing does not offer or approve loans through this website.

No financial, legal, or tax advice

Content on this website is provided for general informational purposes only. It does not constitute financial advice, investment advice, legal advice, or tax advice, and it should not be relied on as such. You should consult qualified professionals regarding your specific circumstances.

No modification of loan documents

Nothing on this website modifies, supplements, or interprets the terms of any loan, servicing agreement, or other contract. The rights and obligations of borrowers, lenders, and RCM Servicing are governed by the applicable signed documents and applicable law, not by website content.

No relationship created by website use

Using this public website does not create a lender, borrower, fiduciary, attorney-client, or financial-adviser relationship with RCM Servicing, and does not make you a client of RCM Servicing. A servicing relationship is established only through a signed servicing agreement.

Accuracy of website information

We work to keep website content current and accurate, but we make no representation or warranty that all content is complete, accurate, or up to date at all times. Content may be changed, corrected, or removed at any time without notice.

Acceptable use

You agree not to:

• Use the website for any unlawful purpose
• Submit false, misleading, or fraudulent information through website forms
• Attempt to gain unauthorized access to any systems, data, or accounts
• Interfere with the operation or security of the website, including through automated abuse, scraping at disruptive volume, or the introduction of malicious code
• Impersonate any person or entity in communications with us

Intellectual property

The website and its content — including text, design, logos, and graphics — are the property of RCM Servicing or its licensors and are protected by applicable intellectual property laws. You may view and print pages for your own informational use; any other reproduction, distribution, or use requires our prior written permission.

Third-party services and links

The website may contain links to or embed third-party services, such as mapping services. Those services are governed by their own terms and privacy policies, and we are not responsible for their content or practices.

Electronic communications

When you submit a form or email us, you are communicating with us electronically and consent to receive responses electronically. Electronic communications through this website are not guaranteed to be received or reviewed immediately; time-sensitive account matters should be raised by phone.

Service availability

We do not guarantee that the website will be available, uninterrupted, or error-free at all times. We may suspend, restrict, or discontinue any part of the website at any time without notice.

Account-specific inquiries

Website forms are for general contact only. Submitting a form does not by itself constitute formal notice under any loan document or a qualified written request under applicable servicing law. For account-specific matters, follow the instructions in your loan documents and account communications, or contact us so we can direct you appropriately.

Disclaimers

THE WEBSITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE FULLEST EXTENT PERMITTED BY LAW.

Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, RCM SERVICING WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF (OR INABILITY TO USE) THIS WEBSITE. NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW, AND NOTHING IN THESE TERMS AFFECTS THE TERMS OF ANY SIGNED SERVICING AGREEMENT OR LOAN DOCUMENT.

Indemnification

You agree to indemnify and hold harmless RCM Servicing and its officers, employees, and agents from claims, damages, and expenses (including reasonable attorneys’ fees) arising out of your misuse of the website or your violation of these terms.

Governing law

These Terms of Use are governed by the laws of the Commonwealth of Pennsylvania, without regard to its conflict-of-laws principles. Any dispute arising out of these terms or your use of the website shall be brought in the state or federal courts with jurisdiction over Luzerne County, Pennsylvania, and you consent to the jurisdiction of those courts.

Severability

If any provision of these terms is held invalid or unenforceable, the remaining provisions will continue in full force and effect.

Changes to these terms

We may update these Terms of Use from time to time. The date at the top of this page reflects when the terms were last updated. Your continued use of the website after an update indicates acceptance of the revised terms.

Contact information

RCM Servicing
200 Wyoming Avenue
Kingston, PA 18704
chris@rcmservicing.com
(570) 859-5834