About
About RCM Servicing
RCM Servicing was established to provide lenders and borrowers with a more organized, responsive, and transparent loan servicing experience. Our approach focuses on careful account administration, clear communication, dependable recordkeeping, and professional support throughout the life of a loan.
Our purpose
To make loan servicing clearer and more manageable for lenders and borrowers through organized administration and responsive support.
Our approach
How we work
Dependable servicing is not one big thing — it is many small things done consistently.
Attention to loan-level details
Balances, terms, and histories are maintained loan by loan — because accuracy at the account level is what makes a portfolio dependable.
Consistent communication
Borrowers and lenders hear from us in a clear, professional, and predictable way.
Organized account records
Documents, payments, and notes are filed so the full story of a loan is always retrievable.
Practical servicing workflows
Processes are structured around how loans actually behave — boarding, payments, changes, maturities, and payoffs.
Responsive support
Questions get answered. When something needs attention, it gets attention.
Clear reporting
Lenders receive reporting they can actually use to understand portfolio status and activity.
Our principles
What we hold ourselves to
- Accuracy
- Accountability
- Responsiveness
- Transparency
- Confidentiality
- Continuous Improvement
Contact RCM Servicing
We are easy to reach
Whether you are a lender considering servicing support or a borrower with an account question, our team is available to help.
RCM Servicing
200 Wyoming Avenue
Kingston, PA 18704
Phone and email inquiries are reviewed during normal business operations.
Professional servicing support for your loan portfolio.
Contact RCM Servicing to discuss your portfolio, servicing requirements, and borrower support needs.